Privacy Policy

Introduction

PetGuard AI ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Information We Collect

Personal Information

• Account information (name, email address, phone number)
• Pet information (photos, health records, medical history, breed, age)
• Emergency contact information
• Veterinarian contact details

Usage Information

• App usage patterns and feature interactions
• Plant scan history and results
• Health tracking data and metrics
• Device information (device type, operating system, app version)
• Location data (when enabled for region-specific plant information)

Technical Information

• Log files and analytics data
• Crash reports and performance metrics
• Authentication tokens and session data

How We Use Your Information

Service Provision

• Provide plant identification and safety assessments
• Track and monitor pet health metrics
• Send important notifications and reminders
• Provide emergency contact access
• Deliver personalized pet care recommendations

App Improvement

• Analyze usage patterns to improve app functionality
• Develop new features based on user needs
• Optimize app performance and user experience
• Conduct research and analytics

Communication

• Send important app updates and security notifications
• Provide customer support and respond to inquiries
• Send health and safety alerts
• Share pet care tips and educational content (with consent)

Information Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Limited Sharing

We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our app (cloud storage, analytics, customer support)
• Legal Requirements: When required by law or to protect our rights and safety
• Emergency Situations: To protect the health and safety of you or your pets
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

Security Measures

• End-to-end encryption for sensitive data transmission
• Secure cloud storage with industry-standard encryption
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Secure backup and disaster recovery procedures

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. You can request data deletion at any time.

Your Rights and Choices

Access and Control

• Access and review your personal information
• Update or correct inaccurate information
• Delete your account and associated data
• Export your data in a portable format
• Opt-out of non-essential communications

Privacy Settings

• Control location data sharing
• Manage notification preferences
• Adjust data collection settings
• Control photo and camera access

Children's Privacy

PetGuard AI is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Your continued use of the app after such changes constitutes acceptance of the updated policy.